IMPaCT Care - Notice history

All systems operational

100% - uptime

Clients Module - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.96%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Enrollment Module - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Reporting Module - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

SFTP - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

AI Scribe - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.96%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Notice history

Jun 2026

Scheduled IMPaCT app update on June 6 - June 7 2026; expect intermittent downtime
  • Completed
    June 06, 2026 at 7:10 PM
    Completed
    June 06, 2026 at 7:10 PM
    Maintenance has completed successfully.
  • Update
    June 06, 2026 at 12:00 PM
    Update
    June 06, 2026 at 12:00 PM
    Maintenance is now in progress
  • In progress
    June 06, 2026 at 12:00 PM
    In progress
    June 06, 2026 at 12:00 PM

    We are updating the IMPaCT app on June 6 - June 7 2026 and expect intermittent downtime; please backup your work if you are on the app at this time

May 2026

IMPaCT app intermittently timing out while loading the client list.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    There is an issue with the IMPaCT app loading slowly or timing out while loading the client list. We are currently investigating and will post updates as they are available.

Apr 2026

IMPaCT app intermittently timing out while loading the client list and client charts
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix to the time-out issue and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating an issue that is causing the application to intermittently time out while loading the client list and client charts. We will share further updates as they are available.

Apr 2026 to Jun 2026

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