IMPaCT Care - Notice history

All systems operational

100% - uptime

Clients Module - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 99.91%

Previous page

Next page

Jul 2024
Aug 2024
Sep 2024

Enrollment Module - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 99.91%

Previous page

Next page

Jul 2024
Aug 2024
Sep 2024

Reporting Module - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

Previous page

Next page

Jul 2024
Aug 2024
Sep 2024

SFTP - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 99.91%

Previous page

Next page

Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

IMPaCT Maintenance Window
  • Completed
    September 30, 2024 at 5:00 AM
    Completed
    September 30, 2024 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    September 30, 2024 at 4:00 AM
    In progress
    September 30, 2024 at 4:00 AM
    Maintenance is now in progress
  • Planned
    September 30, 2024 at 4:00 AM
    Planned
    September 30, 2024 at 4:00 AM

    We are planning a scheduled maintenance during this time.

IMPaCT App - Partial Outage
  • Resolved
    Resolved

    We have seen no recurrence of the issue and are marking this resolved.

  • Monitoring
    Monitoring

    We have resolved the issue and will be monitoring the system throughout the day.

  • Identified
    Identified

    We have identified the source of the issue and are actively working to resolve it. We will continue to provide regular updates here.

  • Investigating
    Investigating

    We are investigating an issue with the IMPaCT application. Some users may experience intermittent errors when accessing the Client and Enrollment sections. Our team is fully engaged on a resolution and we will provide regular updates on the situation.

Aug 2024

No notices reported this month

Jul 2024

IMPaCT Maintenance Window
  • Completed
    July 08, 2024 at 8:30 AM
    Completed
    July 08, 2024 at 8:30 AM
    Maintenance has completed successfully
  • In progress
    July 08, 2024 at 7:30 AM
    In progress
    July 08, 2024 at 7:30 AM
    Maintenance is now in progress
  • Planned
    July 08, 2024 at 7:30 AM
    Planned
    July 08, 2024 at 7:30 AM

    We will be performing standard updates to our infrastructure to allow us to continue providing a secure and reliable experience for you. During the maintenance window - July 8th from 3:30am to 4:30am Eastern time, there may be brief periods where the components of the system are inaccessible.

Jul 2024 to Sep 2024

Next