IMPaCT Care - Notice history

Reporting Module experiencing degraded performance

100% - uptime

Clients Module - Operational

100% - uptime
Sep 2025 · 99.97%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Enrollment Module - Operational

100% - uptime
Sep 2025 · 99.97%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Reporting Module - Degraded performance

100% - uptime
Sep 2025 · 99.97%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

SFTP - Operational

100% - uptime
Sep 2025 · 99.97%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

AI Scribe - Operational

100% - uptime
Sep 2025 · 99.97%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

Issue with some users being logged out unexpectedly.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the results.

  • Investigating
    UTC
    Investigating

    We are aware of some users being logged out while using the application. We are working to identify the cause of the issue and will provide an update as soon as we know more.

Oct 2025

No notices reported this month

Sep 2025

System maintenance
  • Completed
    September 17, 2025 at 6:05 AMUTC
    Completed
    September 17, 2025 at 6:05 AMUTC
    Maintenance has completed successfully.
  • Planned
    September 17, 2025 at 4:00 AMUTC
    Planned
    September 17, 2025 at 4:00 AMUTC

    We are completing standard system maintenance activities.

Error while logging in
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue was identified and traced back to a configuration change. That configuration change was rolled back and the site is now fully operational.

  • Investigating
    UTC
    Investigating

    Some users are experiencing an error while trying to login to the application. Our engineers are actively troubleshooting the issue and we will provide an update shortly.

Sep 2025 to Nov 2025

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