IMPaCT Care - System authentication outage – Incident details

All systems operational

System authentication outage

Resolved
Partial outage
Started about 1 month agoLasted about 17 hours

Affected

IMPaCT

Partial outage from 9:09 PM to 10:04 PM, Operational from 10:04 PM to 2:04 PM

Clients Module

Partial outage from 9:09 PM to 10:04 PM, Operational from 10:04 PM to 2:04 PM

Enrollment Module

Partial outage from 9:09 PM to 10:04 PM, Operational from 10:04 PM to 2:04 PM

SFTP

Partial outage from 9:09 PM to 10:04 PM, Operational from 10:04 PM to 2:04 PM

Updates
  • Resolved
    Resolved

    Issue has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    System is currently experiencing issues logging in. We are actively working to resolve this issue and will provide updates as progress is made.


    Thank you for your patience!